Book a RAPIDS ID card appointment

You have a confirmed appointment at a RAPIDS site that can do what you need.

About 15 minNeed: Your ZIP codeNeed: The reason for your visitNeed: Two forms of IDNeed: Your current CAC

Filmed on the live public site. Narration is an AI voice, checked line by line by a person.

Step by step

01
Open the site locator
Go to idco.dmdc.osd.mil and choose Site Locator & Appointments. You do not need to log in to search or book.
02
Search near you
Enter your location. Look at sites near home, work and your Reserve Center.
The nearest RAPIDS site is often on a different installation than your Reserve Center.
03
Pick the reason
Choose the reason that fits, such as 'PIN Reset' or 'Certificate Error'. Not every site offers every service.
04
Call the site
Sites differ. Some take walk-ins, some are appointment only, and some are not on the online scheduler at all.
05
Book it
Pick a time and confirm. Save the confirmation.
06
Bring the right things
Bring two forms of ID and your current card. For a lost or stolen card, ask the site about local rules first.
One state office wants a counseling statement from an E-7 or higher before it replaces a lost card.

! Not every site is on the online scheduler.
! Lost or stolen card rules are local.
! A name change must go through IPPS-A first. RAPIDS cannot change your name in DEERS for you.