Missing or short drill pay

You find where your drill pay got stuck and get it fixed through the right channel.

About 30 minNeed: myPay loginNeed: IPPS-A login (myAuth)Need: Your BA datesNeed: Sign-in proof if you have it

Walkthrough video in production

Real screen, real clicks, fake Soldier. Until it is up, the written steps below are the walkthrough.

Filmed on the live system with a CAC, every name and number swapped for a test Soldier before recording.

Step by step

01
Check the payday calendar
Reserve pay follows a DFAS payday calendar. Make sure the payday for those drills has passed.
02
Check your LES
Log in to myPay and find the drill dates on your LES. Each drill pays one day of basic pay.
03
Check attendance in IPPS-A
Log in to IPPS-A with myAuth and look at your drill attendance (Duty Participation). If the drills are missing, attendance was not entered or approved.
04
Talk to your unit admin
Bring your BA dates and any sign-in proof. Ask them to check your attendance and the pay transaction.
Most drill pay problems start with attendance that was not entered on time.
05
Open an IPPS-A case
If it is still not fixed, use 'Create a Case' in IPPS-A or call the help desk. Pay questions now go through IPPS-A cases.
06
Keep the case number
Write it down and give it to your unit admin. Follow up at each Battle Assembly.
07
Check your points too
Missing attendance can also cost retirement points. Check your points summary in IPPS-A.

! Army Reserve unit pay is still paid by DFAS, not IPPS-A. Approved attendance still has to pass to DFAS.
! Thousands of pay tickets are open at any time, so expect a wait. Keep following up.
! Do not cancel and resubmit absence requests on your own. It can block the dates.
! The Army says pay issues are fixed mainly through S-1, so start with your unit admin.